By Our Correspondent

National News – The Federal Competition and Consumer Protection Commission (FCCPC) has welcomed a ruling by the Federal High Court in Abuja affirming its authority to investigate airline-related consumer complaints.

The judgment, delivered on April 20, 2026, by Justice James Omotosho, dismissed a suit filed by Air Peace challenging the Commission’s powers.

The court held that the FCCPC can legally receive complaints, probe service providers, and issue summons under the Federal Competition and Consumer Protection Act, 2018.

Reacting, FCCPC Executive Vice Chairman, Tunji Bello, described the decision as a major boost for consumer protection and regulatory oversight in Nigeria’s aviation sector.

He explained that the case stemmed from multiple passenger complaints involving delayed flights, cancellations, and difficulties in securing ticket refunds.

According to him, the ruling reinforces the principle that customers who pay for services deserve fairness, transparency, and timely redress.

Bello clarified that investigations by the FCCPC do not imply guilt but are administrative steps to establish facts and determine whether further action is required.

He stressed that the Commission will continue to follow due process while engaging businesses in a professional and transparent manner.

The FCCPC also urged airlines and other service providers to strengthen internal complaint resolution systems and cooperate with lawful regulatory processes.

This, it said, is essential to building trust and confidence in Nigeria’s marketplace.

Established under the 2018 Act, the Commission remains Nigeria’s primary agency for protecting consumer rights and promoting fair competition.

In recent years, rising complaints in the aviation industry—especially during peak travel periods—have triggered increased scrutiny.

The court’s decision is expected to enhance enforcement, ensure compliance, and safeguard passengers from unfair practices.